How Nonviolent Communication skills help at work

Cleona Lira
11 min readAug 29, 2020

Hello, everyone! I am Cleona Lira, founder of Conscious Money — gain inner freedom & clarity with money and life.

Today I want to share one of the most precious teachings in my life — Nonviolent Communication (NVC) and how it helps me at work. Hopefully, this video will inspire you to learn more and gain some tools that you can apply to increase connection & empathy with clients as well as increase your productivity whilst making life more wonderful overall.

What is Nonviolent Communication?

Nonviolent Communication is a tool that guides practitioners in reframing how they express themselves, how to hear others and resolve conflicts by focusing on what they are observing, feeling, needing, and requesting.

It is a tool that leads us toward compassionate connection between people in which everyone’s needs are valued and are met through cooperation. We are relational, social beings and so connection is immensely helpful and feels sooo good.

We spontaneously want to collaborate from a place of natural giving and receiving when there is a strong sense of connection.

Dr. Marshall Rosenberg was the creator of NVC. People struggle to see themselves as violent and some people don’t like the term ‘nonviolent’ communication; I do. Marshall coined the phrase after being inspired by Mahatma Gandhi’s ahimsa: “ahimsa … is more than just the absence of violence; it is intense love.”

Nonviolent communication is about truth, courage and love; it is about having the courage to speak truth with care for the other. NVC is not about being “nice”, it is about being real and authentic.

We use blame, shame, judgement, attack, guilt, criticism, diagnosis, demands, labels and sometimes we also stay silent when we are deeply stirred.

These are all ways of being violent with ourselves and with others. This life-alienating language quickly makes us feel defensive and shut down. It doesn’t help connection and makes it harder for us to cooperate and have mutual needs met.

How I discovered NVC

Cleona Lira

Passionate about investments, financial literacy, NVC. Blogs mainly about a conscious relationship with money at Loves chai & books